F.A.Q. - Vue 5 Easel
|Is there a trial version of Vue 5 Easel available?|
|Yes, you can get the Trial Version of Vue 5 Easel by following this link.|
|Is there a downloadable version of Vue 5 Easel?|
|Yes, you can purchase the downloadable version of Vue 5 Easel from our online store.|
|How do I install the downloadable version of Vue 5 Easel?|
|When you complete your order of Vue 5 Easel, you will receive a link to a Vue 5 Easel downloader. Simply double-click on this downloader application to download the Vue 5 Easel CD. The content of the Vue 5 Easel CD will be saved at the location of your choice. You can burn this folder to CD for backup. Launch the installer application to complete the installation of Vue 5 Easel.|
|Is Vue 5 Easel available in other languages than English?|
|Yes, Vue 5 Easel is available in English, French, German and Japanese.|
|What are the system requirements for Vue 5 Easel?|
|Please refer to this page for both Macintosh and Windows systems requirements.|
|Can Vue 5 Easel import Poser objects?|
|Yes, but only static models can be imported directly.|
|I'm importing Poser 6 content, but the morphs are not coming in correctly.|
|Please switch off External Binary Morph Target support on the Misc tab of the General Preferences dialog (CTRL/CMD+K) before saving your PZ3/PZZ for import into Vue.|
|The installer keeps crashing on Mac OS X 10.4.4+|
|This is caused by changes introduced by Apple to it's OS in release 10.4.4. Please download the fixed installer here and simply run it with your Application CD mounted.|
|Why did I get an unsuported OpenGL warning when I lauched Vue 5 Easel for the first time?|
|When Vue 5 Easel launches for the first time, it checks your hardware (especially the video board) against a qualified hardware list. If you get this type of message, it does not mean your video board won't work with Vue and OpenGL. It only means that the board/driver you are using is not on our qualified hardware list. However, if you experience OpenGL crashes, you should disable OpenGL.|
|I can't load any Poser figures, I keep getting an "Unable to read file: filename.pz3" message.|
|You should try to download the previous Poser library, which should correctly read your Poser figures files. Simply download the Poser-Easel.zip file and put the enclosed Poser5.eon into the /Applications folder of your Vue 5 Easel application.|
|How can I retrieve my serial number?|
|Connect to your account and click on the "Retrieve Serial" link alongside the product registration information. If you purchased a download version, you can also access your serial number by clicking on the corresponding order in the order summary. For security reasons, we do not show serial numbers online. Serial numbers will be sent to you by e-mail.|
Supported Video Boards
VUEVERSION now includes an automatic configuration tool that will set all OpenGL options just after install, for optimized previewing on your video board / driver.
The following boards/chips will perform using the new Shader engine:
|Brand||Model||Required Driver Version||Supported OS||Limitations|
|nVidia||geforce 8800GT||ForceWare 190.38 + (3)||Windows only|
|nVidia||geforce 9800GT||ForceWare 190.38 + (3)||Shaded Billboards not supported on Mac|
|nVidia||GTX 260 -> 280||ForceWare 190.38 + (3)||Shaded Billboards not supported on Mac|
|nVidia||GTX 460 -> 480||ForceWare 190.38 + (3)||Shaded Billboards not supported on Mac|
|nVidia||GTX 500 Series||ForceWare 190.38 + (3)||Shaded Billboards not supported on Mac|
|nVidia||Quadro FX 1800 -> 5800||ForceWare 190.38 + (3)||Shaded Billboards not supported on Mac|
|nVidia||Quadro 4000 -> 6000||ForceWare 190.38 + (3)||Shaded Billboards not supported on Mac|
|nVidia||Quadro 600 & 2000 (GF100 based)||Any||Windows only|
|ATI||Radeon HD 26xx||Any||Mac only|
|ATI||Radeon 48xx||Catalyst 9-3, 9-4, 9-5 & 10.12 (1)||Shaded Billboards not supported on Mac|
|ATI||Radeon (HD) 5700 -> 58xx||Catalyst 9.12 +||May display some minor glitches, Shaded Billboards not supported on Mac (2)|
|ATI||Radeon 6000 Series||Any||May display some minor glitches, Shaded Billboards not supported on Mac (2)|
|ATI||FirePro V8700||Catalyst 9-3, 9-4 & 9-5||Windows only|
|ATI||FirePro V4800/5800/7800/8800||Any||Windows only. May display some minor glitches (2)|
(1) Requires a Vue 9 build superior to 9005724. Resizing editors, or really heavy scenes may generate some instability.
(2) Support for Shaded Billboards on Windows requires a Vue 9 build superior to 9005724.
(3) Warning! Do not install Nvidia Drivers 270.61. These drivers weren't certified with Vue and may present severe OpenGL issues!
Other boards (such as the nVidia GeForce 210/220/240, 300 and 300M series, 6000 and 7000 series...) may not perform using the Shader engine, but will perform using the older fixed-pipeline one.
Older boards such as Voodoo, Rage Pro, Radeon 8000 up until Geforce FX chips included, all Intel video boards, and all unrecognized boards will run in software OpenGL mode only.
Due to recent changes in the Mac OS 10.6 OpenGL implementation, which resulted in a massive slowdown of OpenGL intensive applications, Shaded Billboards are not supported at all on Mac.In any case, Vue can perform in software OpenGL regardless of the video board.
Boards that are not on this list may work with Vue, but haven't been extensively tested. If you run into any OpenGL issues, try disabling background draw and antialiasing in the Options panel. Worst case scenario: you can always run Vue in software OpenGL mode.
Warning: Laptops using Nvidia's Optimus or ATI's BinaryGFX technologies may present severe OpenGl problems. We recommend that users deactivate this option when running Vue!
Chips we do not recommend:
- All ATI Radeon prior to 4000 series.
- ATI 9000 series, X series, and HD series might work, but with fewer options, and you may experience severe slowdowns.
- ATI FireGL 5000 series.
- Intel-based GPUs and nVidia 7300 board will not work with Vue (with hw acceleration).
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